FAQ
Do you work with groups or teams?
Yes! We work with leaders to establish and/or co-design programs for groups and teams. Please contact us by text, phone or email to discuss.
How is therapy different from coaching?
In counseling, therapists are looking to diagnose a problem. A coach is NEVER there to diagnose. Therapists have a tendency to look back over your life to discover why things are the way they are. Coaching looks at the present and future. The focus is on moving forward, not looking back.
Do you coach by phone or video conferencing?
Yes, coaching services are primarily offered by phone or via Zoom video conferencing.
I work with youth. Should I consider using the Academic Life Coaching program as a new approach or complementary addition to Independent Living Skills for teens?
Definitely!! Current Independent Living Skills training tends to have an emphasis on external skills teens need to master. The Academic Life Coaching program focuses on an internal skill set that will enable teens to take ownership of their decisions and choices for their future. Throughout the program youth will build internal structures to move toward various educational goals, career aspirations, relational desires, and they will also begin to develop a vision for giving back to their communities.
How do I set up my free consultation?
What can I expect during my free consultation?
This is your time to ask questions, share what you are looking to accomplish, and to determine if we are a good fit to help you move forward. Free consultation sessions are usually 20-30 minutes in length.
Additional FAQs
Our company is working off of a professional development budget. Are you able to work with us to design a program to meet our needs?
Yes! Please contact us to discuss your specific needs.
Can I provide scholarships for others to experience coaching?
Absolutely! If you would like to provide a scholarship you can do so by credit card. Please contact us to get it set up.
What is your refund and cancellation policy?
We are happy to accommodate schedule changes for individual coaching sessions as needed with 24 hours advance notice. If you miss a session without communicating in advance a need to reschedule, you are responsible for all fees associated with it.
For group or team coaching sessions, we do not offer refunds for individuals who do not attend scheduled meetings.
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read my privacy policy carefully to get a clear understanding of how I collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with my website.
What personal information do I collect from the people that visit my website?
When taking a survey or requesting more information on this site you may be asked to enter your name and email address.
When do I collect information?
We collect information from you when you take a survey or fill out the Contact Us form.
How do I use your information?
We may use the information collected from you in the following ways:
- To allow us to better service you in responding to your customer service requests.
- To add you to our email list per your request. You may unsubscribe at any time.
How do I protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to this site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third-party links
We do not include or offer third-party products or services on this website with the exception of a link to TypeCoach, which is a program we offer.
Google’s advertising requirements can be summed up by Google’s Advertising Principles found here https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on this site but may do so in the future.
California Online Privacy Protection Act Information
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, We agree to the following:
Users can visit this site anonymously.
Once this privacy policy is created, we will add it to our FAQ page.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
- On our Privacy Policy Page
Users are able to change their personal information:
- By emailing us
Does your site allow third-party behavioral tracking?
This site utilizes Google Analytics and has a Facebook pixel installed.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13.
Fair Information Practices
In order to be in line with Fair Information Practices I will take the following responsive action, should a data breach occur:
We will notify the users via email
- Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
We collect your email address in order to: Respond to your inquiries through our Contact Us page and to add you to our email list if you have selected to subscribe.
To be in accordance with CANSPAM we agree to the following: If at any time you would like to unsubscribe from receiving future emails, you can let us know via email and we will promptly remove you from ALL correspondence.
Contacting us
If there are any questions regarding this privacy policy you may contact us using the information below.
branda@waypointcoachinginc.com
406-270-8317
1290 Highway 2 East #1057
Kalispell, MT 59901
Last Edited on 2023-06-16
Still have questions?
Text us at 406-270-8317 or click the button below to email for a free consultation.